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April 2007 - Posts
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Having attended the Customer Reference Forum last week and spent a little over two days discussing the management of reference programs, what are my key takeaways?
I shouldn't say this but... well... reference programs aren't rocket science. Sure, Read More
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Finally got to meet Jeremiah Owyang today. He highlighted today's session at the Customer Reference Forum.
After cuddly Ben yesterday, today we got scary Jeremiah.
Not scary personally of course. He's a friendly guy and his heritage in running customer Read More
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In the previous post I referenced Ben McConnell's red shoes - by the end of his presentation an essential prop.
In bloggerazzi fashion, after meeting Ben I snapped him and his shoes. What's the story with the shoes? Go here. Read More
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I'll follow up with a more considered post - day two starts shortly...
In terms of highlights, keynote yesterday was Ben McConnell. Ben manfully overcame the worst that the evil god of AV snafus can do to a man in front of a big audience. Luckily thanks Read More
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Fresh from two weeks vacation (its a European thing), I find myself at Bill Lee's Spring Customer Reference Forum in Berkeley, California. Having reached the West Coast via Switzerland and then London, I'm catching up on email, blogging and sleep (there's Read More
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Obvious Corp. founder Evan Williams has posted some news at the Obvious blog:As I've mentioned before, the plan for Obvious is to build a series of products, which hopefully gain from being part of the greater whole. I also said, "When justified by growth, Read More
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SF author Will Shetterly sparked a passionate discussion about how Web technology is changing the business of writing when he posted a rant by Dr. Howard V. Hendrix on a LiveJournal discussion board. Dr. Hendrix, the vice president of the Science Fiction Read More
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As a regular listener to This Week in Tech and a frequent Twitter user, the news that TWiT mastermind Leo Laporte was abandoning the service amid talk of trademark infringement rocked a small corner of my online world.I can't see how someone would confuse Read More
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The My Coke Rewards promotion turns codes printed on Coca-Cola bottlecaps into GOLD! (If by "gold" you mean NASCAR hats and coupons for movie popcorn.)One day, I innocently posted a minor gripe about the promotion on my personal blog. I was astonished Read More
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Leonidas from 300 has a MySpace page. It's a good page, featuring a video of the trailer, screensavers, wallpaper, and icons. So far this is standard stuff for a movie tie-in Web page; but the promotion also enriches the MySpace experience by gifting Read More
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After using Twitter for a while, I'm becoming convinced that many blog posts--maybe most blog posts--would be vastly improved if they were only 140 characters long.Some
posts require extra room to tell a story, explain an idea, or convey a
complex emotion. Read More
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