Steve Ellis

Was Mumbai Twitter's Moment?

Much discussion about the role of Twitter in reporting on the recent Mumbai attacks.

Forbes.com reports: Mumbai: Twitter's Moment

Rory Cellan-Jones of the BBC puts some perspective around the more outrageous claims for Twitter in Twitter - the Mumbai Myths.

Jeremiah - posts on how Twitter and other channels need to be incorporated into crisis management planning in How Municipalities Should Integrate Social Media into Disaster Planning.

Personally, I'm a bit uncomfortable with how Twitter responds in these situations.

  • Because I'm amazed at how easily people present rumour as fact. It must be a genetic disposition. In the same way that I'm amazed people open unidentified file attachments, or respond to obvious phishing scams etc.
  • Because boring old media (or is that more precisely old school journalistic training) still has a few vital points going for it. Checking sources and facts before publishing, for example.
  • Because there's a Twitter equivalent of rubber necking that takes place around these disasters. It's a thin line between informing and voyeurism, one that's very difficult to tread safely. There's a bit too much breathless OMG style posting for my liking, which is fine for trivia but doesn't sit well with serious events.
  • Because all those ReTweets become so repetitive. If James Governor, or Scoble, or Jeremiah tweets something, I'm pretty sure I don't need to amplify it.

In terms of social media, Twitter is a strange one. Overall I think Twitter has momentum (within some pretty narrow audience confines) but I never quite feel it has really taken root. I use Twitter a lot but don't see myself as particularly loyal to it.

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Published 01 Dec 2008 by Steve
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