Steve Ellis

Is Facebook right for professional communities?

OK, I know I'm swimming against the tide on this one (and also contradicting myself)... but is Facebook *currently* the right platform for professional communities?

By professional communities I really mean some of the more technology, marketing averse sectors - often they might be the more conservative 'professions', although perhaps also in more low tech industry sectors too. So not the typical tech/new media/marketing or PR people who evangelize Facebook so loudly, and to whom the style and tone of a Facebook profile is second nature.

Paul Walsh stirred up the debate about LinkedIn vs Facebook with his post: Please no more LinkedIn invites. But then again, he references the people among his contacts as:

...you’ll find very senior, connected and respected people from organisations such as Microsoft, Vodafone, O2, emap, BT, New Media Age (NMA), Haymarket, Conchango and the BBC to name but a few.

So, again, very tech/new media/marketing.

We help a lot of companies who market to banks and financial institutions and - at present - we can't see much evidence of senior decision makers or influencers using tools like Facebook. So its difficult to advise our clients they will get much payback from joining the conversation inside Facebook.

Sure many of the banks have huge Facebook populations but at what level of the organization and for what purpose? Typically, in banks, senior managers aren't aggressive early adopters of technology, they are time starved, compliance constrained and already have a host of communications tools to choose from.

Perhaps its a generational thing - or perhaps I'm simply thinking too hard about this (and Hugh's law will prevail).

Alternatively, what features or capabilities would make existing social networks more compelling for these communities?

Tags: , ,

Published 23 Jul 2007 by Steve Ellis
Filed Under:

Comments

 

Jennifer Mattern said:

What people seem to forget is that this is far from anything new. It's been done with Myspace for a while now. What you're also missing is the fact that networks like Facebook are really intended for "social" networking, and not business networking or there to be used as a marketing tool. Doing that is a manipulation of the system, begging to be abused, and if they're not already, Facebook's going to end up finding a way to counteract it eventually, just like Myspace has.

Look at Facebook's original target market. Sure, they've opened things up now, but their primary userbase still isn't diverse enough to fit within the target market of most companies.

I'd say let's focus more on how to properly use these kinds of tools for exposure in a general sense at this point, and less time comparing their ever-changing business models. Different networks will work for different professionals. Teach people how to actually use them well, and let them fall into the ones that suit their individual needs. Just my $.02.
July 25, 2007 15:14
 

Steve said:

Hi Jennifer

I agree.

I'd only add that a big element of the discussion around the current hyper-growth of Facebook right now, others before, seems to be around their evolution from teens and students audiences into mainstream, and their blurring of personal life and work life into one 360 degree view.

In that context I interprete 'social networking' to now mean every flavour of social interaction or communication, so work related interaction is just as valid as family or friends. When I read people like Jeff Jarvis writing on this, I'm pretty sure they share that interpretation.
July 25, 2007 18:06

What do you think?

(required) 
(optional)
(required)