I seem to recall that recently Gartner - to many people's surprise - scooped an award for its forays into blogging. Unfortunately, some corners of the Gartner empire seem to have been bypassed on the road to web enabled enlightment. Read here from competitive analyst, James Governor of Redmonk about his experiences.

Its a shame. I doubt it reflects the attitude of the Gartner analysts we interact with. But the volume of comments posted demonstrate that there are lots of people queuing to take a pop at Gartner (like any market leader). Clumsy behaviour like this gives them the opportunity.